Rain Queen creations offers a R50 delivery fee within South Africa,
During the checkout process, Rain Queen creations will determine your delivery options based on your delivery address and postal code. For South African orders, irrespective of whether you select door to door delivery, or door to counter delivery, Rain Queen Creations will deliver within 3 – 7 working days depending on where you live.
Returns and refunds
If you do wish to return an item to us, it is your responsibility to make sure that the returned items arrive safely and can be tracked
We offer our customers 15 days to return their products. Any shipping fees associated with making returns or exchanges are the responsibility of the customer.
As our garments are produced in limited quantities ,depending on availability, we are not always able to exchange for a different size but will try our utmost best to find the best possible solution.
A refund will be credited back to the customer's original method of payment and might take up to three weeks to process.
Delivery Type, Fees and Time Frames
During the checkout process, Rain Queen Creations will determine your delivery options based on your delivery address and postal code. For South African orders to main centres, irrespective of whether you select door-to-door or door-to-counter delivery, Rain Queen creations will aim to deliver within 3 – 7 working days. For South African orders outside of main centres, irrespective of the delivery type you select, Rain Queen creations will aim to deliver door-to-door or door-to-counter within 5 – 8 working days.